Frequently Asked Questions
Everything you need to know about your favorite comfort essentials.
How do I find my perfect size?
We recommend referring to our comprehensive size guide located on each product page. Our underwear is designed with high-stretch fabric to accommodate various body types, ensuring a snug yet comfortable fit.
What is your return and exchange policy?
We offer a 'First Pair Guarantee' where you can try your first pair of Woxer risk-free. If you are not satisfied, you can exchange it or get a refund within 30 days of purchase. Subsequent orders must be unopened to qualify for returns.
How should I care for my Woxer products?
To maintain the softness and durability of the fabric, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or ironing.
When will my order ship?
Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Delivery times vary by location but generally take 3-7 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What materials are used in your underwear?
Most of our products are made from Modal, a sustainable fabric derived from beechwood trees. It is twice as soft as cotton and highly breathable, providing all-day comfort.